Privacy Policy

1. Introduction

Welcome to Vozdushnaya-Kambala ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, mailing address, phone number
• Account Information: Username, password, account preferences
• Booking Information: Travel dates, destination preferences, accommodation preferences, special requests
• Payment Information: Credit card details, billing address, payment history
• Identity Information: Passport details, date of birth, nationality (when required for booking certain services)
• Communication Information: Inquiries, feedback, survey responses

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Usage Data: Pages visited, time spent on pages, links clicked
• Device Information: IP address, browser type, operating system, device type
• Location Information: General location based on IP address
• Cookies and Similar Technologies: See our Cookie Policy for more details

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and manage your bookings and reservations
• Communicate with you about your inquiries, bookings, and account
• Send you marketing communications, newsletters, and promotional materials
• Personalize your experience and deliver content relevant to your interests
• Conduct research and analysis to improve our website and services
• Detect, prevent, and address technical issues, fraud, or illegal activity
• Comply with legal obligations and enforce our terms and policies

4. How We Share Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service
• Travel Partners: Hotels, airlines, tour operators, and other service providers necessary to complete your bookings
• Business Partners: Trusted partners with whom we offer joint promotions or services
• Legal Authorities: When required by law, court order, or governmental regulation
• Corporate Transactions: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to processing of your information
• Data portability (receiving your data in a structured, commonly used format)
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. When we transfer your information, we take steps to ensure it receives an adequate level of protection.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with the updated date. We encourage you to review the Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: